HELP CENTER

Frequently Asked Questions

Find answers to common questions about our services

Do you provide insurance for shipments?
Yes, we offer shipment insurance to cover loss or damage during transit.
Can I cancel or modify my shipment?
Yes, you can cancel or modify your shipment before pickup. Charges may apply.
What payment methods do you accept?
We accept wallet balance, UPI, credit/debit cards, and net banking.
Do you provide pickup from home or office?
Yes, we offer convenient doorstep pickup for both domestic and international shipments.
What items are restricted for shipping?
Dangerous goods, liquids, explosives, and illegal items are not allowed for shipping as per regulations.
How can I track my shipment?
You can track your shipment using the tracking ID on our website in real-time updates.
Do you provide international shipping services?
Yes, we offer worldwide shipping with door-to-door pickup and delivery in multiple countries.
How long does domestic delivery take?
Delivery within India usually takes 1�5 business days depending on the service type and location.

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